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VN-10 · Multi-Tenant Isolation & Onboarding

Status: Delivered Roles needed: System admin (onboard tenant), two tenant admins

What the client asked for

"OneProtect is a multi-tenant MSSP SaaS platform... Multi-tenant logical isolation with row-level partitioning validates Postgres + RLS as the canonical tenant data path."

And hardened tenant-admin onboarding (identity created and verified before roles are granted).

What this proves

The platform is genuinely multi-tenant: a system admin can onboard a new tenant and its admin, and no tenant can ever see another tenant's data — enforced at the database level, not just in the UI.

How it works (at a glance)

Where to look in the portal

  • Settings (system-admin tenant/user onboarding panel)
  • Assets, Tickets, Alerts (to confirm isolation)
  • Audit

Validation walkthrough

#ActionWhat you should see
1Log in as system admin, open the tenant onboarding panelA system-admin-only panel to create tenants and tenant admins
2Create a new tenant and its tenant adminThe tenant and admin are created; weak passwords / missing identity config are rejected (fail-closed)
3Confirm the identity was verified before roles were grantedOnboarding only commits roles after the identity provider user is created/verified
4Log in as Tenant A admin, note Tenant A's assets/ticketsTenant A data is visible
5Log in as Tenant B admin, open the same pagesOnly Tenant B data is visible; none of Tenant A's records appear
6As Tenant B admin, attempt to view a Tenant A record by its identifierAccess is denied / not found (isolation holds even with a known ID)
7Open AuditOnboarding and role-assignment actions are recorded

Pass / fail checklist

  • System admin can onboard a tenant and its tenant admin
  • Weak passwords / missing identity configuration fail closed (no silent role grant)
  • Identity is verified before tenant roles are committed
  • Tenant A admin sees only Tenant A data
  • Tenant B admin sees only Tenant B data
  • A known Tenant A record identifier is not accessible to Tenant B
  • Onboarding/role actions appear in Audit

Intentionally not in Phase 1

  • Multi-mode tenant identity-provider federation choices (managed IdP vs self-hosted) are a separate architecture decision; Phase 1 runs on the provided identity provider.

Evidence to capture

  • Screenshot of the onboarding panel and a created tenant.
  • Side-by-side screenshots of Tenant A vs Tenant B Assets showing isolation.
  • Screenshot of the onboarding audit entries.